Healthy Standards for Holy Land Travel

With over 45 years of experience, ETS has always placed the well-being of our guests, employees, and partners as our first priority.
Our promise to you: we will not waver from that commitment.

Our staff members and travel partners are trained to ensure that proper health measures are upheld. Together, we will work in accordance with the guidelines of local governments and health authorities. In turn, we trust that you, our guest, will review and agree to our health and hygiene guidelines.

We look forward to our journey together in this new normal and encourage you to remember what Paul wrote – don’t be anxious, but in every situation make your requests known through prayer and petition (Philippians 4:6-7). Thank you for choosing to travel with us - safely, happily and healthily!

In addition to these guidelines, please review our touring and cruising status by reading this post.

Covid-19 Guest Healthy Travel Standards for the Holy Land

Health and well-being protocols will be monitored on a regular basis and updated as needed.

  1. What should I expect as a guest?

    • Each guest may be required by foreign countries to show a negative Covid-19 test 48-72 hours prior to departure. All costs will be the responsibility of the guest.

    • Each guest may be required to present proof of travel medical insurance by each foreign country visited. Requirements will be monitored once tourism restarts in full.

      • It is strongly recommended to purchase travel protection in case one cannot travel due to illness (including Covid-19) or doctor-ordered, 24/7 quarantine.

    • Each guest should anticipate being tested for Covid-19 while travelling internationally.

    • Each guest must comply with all local airport and airline precautions/restrictions during travel.

      • Currently all airlines are requiring mask usage while in flight.

    • Each guest will need to read and sign an ETS questionnaire including explanation of protocols and enforcement.

  2. What should I expect from my guide?

    • Your guide will comply with local governmental regulations.

    • Your guide will undergo daily temperature checks while guiding the group.

    • Your guide will wear a mask while guiding your group.

    • Your guide will ensure all guests and bus drivers will comply with mask requirements.

    • Your guide will provide an audio headset if you are unable to use your cell phone as a headset device

      • Audio units will be cleaned by company between groups when used.

      • You can clean your headset daily with provided wipes.

  3. What should I expect while on the bus and from my bus driver?

    • Bus capacity will follow Ministry of Tourism & Ministry of Health guidelines.

    • New air filtration systems have been installed by our coach suppliers on all buses contracted by ETS.

      • i. Filters are cleaned weekly

      • ii. New filters are inserted monthly

    • Your temperature will be taken daily before boarding your bus.

    • Anyone who rides on the bus will be required to wear a mask.

    • The bus driver will undergo daily temperature checks.

    • Hand sanitizer will be provided on the bus.

    • Extra masks will be available on the bus if yours becomes unusable or lost.

    • Wipes will be provided on the bus.

    • Buses will be cleaned daily by our suppliers.

  4. What should I expect during meals?

    • During breakfast and dinner

      • Breakfast and dinner will be provided by the hotel.

      • Each hotel will comply with the Ministry of Tourism and Ministry of Health. “Purple” requirements for food preparation and service

      • Each hotel will comply with social distancing recommendations for seating.

      • Buffets will not be self-service using common utensils.

      • Dining will be organized as a group.

    • During lunch

      • Each group is required to each lunch together at one restaurant since reservations, arranged by ETS, are required to regulate the number of diners.

      • Restaurants will follow social distancing guidelines.

      • Restaurants may utilize outside dining when available.

      • Lunch sites will be approved based upon the following criteria:

        • Cleanliness

        • Ability to ensure social distancing

        • Daily temperature checks for staff

      • Box lunches could be provided on some days to ensure the well-being of every guest.

    • All dining establishments will

      • Require staff to wear face masks.

      • Provide hand sanitizer stations.

      • Arrange tables and touchpoints between groups.

      • Seat tables with the smallest party size possible.

      • Schedule dining and provide tables that are social distanced.

      • Ensure lines allow for social distancing.

      • Have servers staff any buffet lines and not allow self-serving.

  5. What should I expect at the hotels?

    • Hotels will clean public and private spaces at least twice daily.

    • Public spaces will be arranged to allow for social distancing.

    • Hotels will require masks for all guests and staff while in public spaces.

    • Hotels will meet all Ministry of Tourism and Ministry of Health “Purple” guidelines.

    • Hotels will temperature check all staff at the beginning and end of each shift and any time a staff member leaves and returns to the hotel.

    • Each Hotel will temperature check all guests upon entering the hotel.

    • If a Covid-19 case is confirmed at the hotel, strict health rules and procedures will be followed according to the Ministry of Tourism and Ministry of Health.

  6. What should I expect when touring a site?

    • All sites will meet Ministry of Tourism and Ministry of Health “Purple” guidelines.

    • Staff and guests will wear masks according to local requirement. This currently applies to both indoor and outdoor sites.

    • Site management will limit the number of people at each site.

  7. What should I expect while shopping?

    • Shop management will limit the number of people in the shop according to local guidelines.

    • Each bus will be scheduled at a shop for a limited amount of time.

    • Approved shops will adhere to social distancing guidelines.

    • Shop management will ensure a clean shopping environment by

      • Cleaning all counter surfaces between groups.

      • Cleaning the entire shop daily.

      • Providing hand sanitizer in the shop.

      • Daily checking the temperature of shop staff.

  8. What about travel protection plans?

    • TripMate Travel Protection is offered for purchase by ETS and available to all guests who actively reside in the USA or Canada.

    • The TripMate policy document can be accessed via the ETS website.

  9. What should I do if I have a concern while traveling?

    • Depending on when your concern arises, you should inform airline staff, your tour guide, hotel staff, or an ETS Hospitality Staff Member.