We strongly encourage you to have some form of travel protection. ETS offers an excellent travel protection program. Please select the type of program you will be traveling on for further information.

TPP Pricing

Plan Details

Trip Cost Plan Cost
$0-$1,000 $99
$1,001-$1,500 $149
$1,501-$2,000 $199
$2,001-$2,500 $249
$2,501-$3,000 $299
$3,001-$3,500 $349
$3,501-$4,000 $399
$4,001-$4,500 $449
$4,501-$5,000 $499
$5,001-$5,500 $549
$5,501-$6,000 $599
$6,001-$6,500 $649
$6,501-$7,000 $699
$7,001-$8,000 $799
$8,001-$9,000 $899
$9,001-$10,000 $999

 

*Unless otherwise indicated.

How to Submit a Claim

Cancellations

Step 1: Inform ETS that you are canceling your travel program by submitting a cancelation request. Click here to submit a cancelation request

Step 2: Contact Trip Mate to complete paperwork

  • Call Trip Mate at 800-888-7292 (Plan Number F427X)
  • All Cancellations -- even "Cancel for No Reason" passengers -- must contact Trip Mate

   Visit the TripMate website for further details

All Other Claims

Step 1: Inform ETS that you will be filing a claim

  • Put your concern in writing via ONE of the following methods:
  • via email
  • via fax: 863-647-5789
  • via mail: Attn Passenger Service PO Box 6929 Lakeland FL 33807

Step 2: Contact Trip Mate to complete paperwork

  • Call Trip Mate at 800-888-7292 (Plan Number F427X)
  • All Claimants -- even "Cancel for No Reason" passengers -- must contact Trip Mate

     Visit the TripMate website for further details

 

TripMate plans do not apply to FIT (leisure) travel programs.