FAQ
Where can I find general travel info?
Please visit our Travel Info Page: CLICK HERE
Here you will find information regarding the ETS Travel Protection Plan, Weather, Passports etc.
What do the abbreviations on the invoice mean?
Here are some invoice abbrevation meanings:
Pax# - Clients ETS Passenger ID; you will need this to make payments or changes to passenger accounts
Sts - Status
ACT - Active Passenger Account
SBY - Passenger on Standby; passengers on standby are not confirmed on tour and the price may be higher
CX - Cancelled Passenger
Basic$ - Commisionable Amount on the Basic Tour
S/R$ - Single Room Charge
TPP$ - Travel Protection Plan cost
What is the maximum number of people for a private tour?
Pricing for Private Tours is based on groups of 6 to 11 guests. Pricing for 2-5 guests is avaialable upon request.
Is airfare available?
ETS is not currently offering airfare on private tours. Transfers from the airport to the Hotel are included. Guest's air schedules must be provided to ETS atleast 45 days in advance for transfers to be arranged.
Are transfers included in my package?
One airport pickup and one airport dropoff are provided on private tours. Our airport representative will hold a sign with the guests last name outside of baggage claim. The representative will escort the guests to their transfer vehicle which will drop them off at their first hotel.
When will my travel documents arrive?
Travel documents for Private Tours will be shipped once the final payment has been paid and all passport copies have been received or 45 days, whichever comes later.
Are tour conductor credits available?
ETS does not offer Tour conductor credits on Private Tours.
How much can I expect to pay for lunches and dinners?
Because you will be able to choose your dining options, prices can vary greatly. Expect a minimum of $15 per meal up to fine dining prices.
Domestic Tours FAQ
What is the minimum number of people for a Domestic Tour?
Pricing for Domestic Tours is based on groups of 30 - 45 guests. Pricing for small groups is available upon request
Is Airfare Available?
ETS is not currently offering airfare on private tours. Transfers from the airport to the Hotel are included. Guest's air schedules must be provided to ETS atleast 45 days in advance for transfers to be arranged.
What is the Commission and Tour Conductor ratio on Domestic Tours?
1:20 all inclusive TC's and 10% Commission
Are transfers included in my package?
One airport pickup and one airport dropoff are provided on private tours. Our airport representative will hold a sign with the guests last name outside of baggage claim. The representative will escort the guests to their transfer vehicle which will drop them off at their first hotel.
When will my travel documents arrive?
Travel documents for Domestic Tours will be shipped once the final payment has been paid and all passport copies have been received or 45 days, whichever comes later.
AIR INFORMATION - Dubai-Jordan-Israel
- Our group flights are made with regularly scheduled air using such airlines as Delta, Lufthansa, El Al, United, Royal Jordanian, etc.
- Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel
- If you intend on flying with your group, you will not be able to choose the airline used.
- You may make your own air arrangements and just purchase the ground portion of the tour with us. Check with our office for details.
- You may make your own domestic flight arrangements to meet your group at the international departure city. Be sure to purchase tickets that allow changes without penalty. Not all international flights go through New York.
AIR INFORMATION - Greece
- Our group flights are made with regularly scheduled air using such airlines as Delta, Lufthansa, Turkish Air, United, etc.
- Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel
- If you intend on flying with your group, you will not be able to choose the airline used.
- You may make your own air arrangements and just purchase the ground portion of the tour with us. Check with our office for details.
- You may make your own domestic flight arrangements to meet your group at the international departure city. Be sure to purchase tickets that allow changes without penalty. Not all international flights go through New York.
AIR INFORMATION - Greece/Türkiye
- Our group flights are made with regularly scheduled air using such airlines as Delta, Lufthansa, Turkish Air, United, etc.
- Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel
- If you intend on flying with your group, you will not be able to choose the airline used.
- You may make your own air arrangements and just purchase the ground portion of the tour with us. Check with our office for details.
- You may make your own domestic flight arrangements to meet your group at the international departure city. Be sure to purchase tickets that allow changes without penalty. Not all international flights go through New York.
AIR INFORMATION - Holy Land and Oberammergau
- Our group flights are made with regularly scheduled air using such airlines as Delta, Lufthansa, El Al, United, Royal Jordanian, etc.
- Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel
- If you intend on flying with your group, you will not be able to choose the airline used.
- You may make your own air arrangements and just purchase the ground portion of the tour with us. Check with our office for details.
- You may make your own domestic flight arrangements to meet your group at the international departure city. Be sure to purchase tickets that allow changes without penalty. Not all international flights go through New York.
AIR INFORMATION - Ireland
- Our group flights are made with regularly scheduled air using such airlines as Delta, Lufthansa, United, etc.
- Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel
- If you intend on flying with your group, you will not be able to choose the airline used.
- You may make your own air arrangements and just purchase the ground portion of the tour with us. Check with our office for details.
- You may make your own domestic flight arrangements to meet your group at the international departure city. Be sure to purchase tickets that allow changes without penalty. Not all international flights go through New York.
AIR INFORMATION - Jordan Israel
- Our group flights are made with regularly scheduled air using such airlines as Delta, Lufthansa, El Al, United, Royal Jordanian, etc.
- Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel
- If you intend on flying with your group, you will not be able to choose the airline used.
- You may make your own air arrangements and just purchase the ground portion of the tour with us. Check with our office for details.
- You may make your own domestic flight arrangements to meet your group at the international departure city. Be sure to purchase tickets that allow changes without penalty. Not all international flights go through New York.
AIR INFORMATION - Scotland
- Our group flights are made with regularly scheduled air using such airlines as Delta, Lufthansa, United, etc.
- Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel
- If you intend on flying with your group, you will not be able to choose the airline used.
- You may make your own air arrangements and just purchase the ground portion of the tour with us. Check with our office for details.
- You may make your own domestic flight arrangements to meet your group at the international departure city. Be sure to purchase tickets that allow changes without penalty. Not all international flights go through New York.
AIR INFORMATION - Türkiye
Our group flights are made with regularly scheduled air using such airlines as Delta, Lufthansa, Turkish Air, United, etc.
Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel
If you intend on flying with your group, you will not be able to choose the airline used.
You may make your own air arrangements and just purchase the ground portion of the tour with us. Check with our office for details.
You may make your own domestic flight arrangements to meet your group at the international departure city. Be sure to purchase tickets that allow changes without penalty. Not all international flights go through New York.
AIR INFORMATION - United Kingdom
- Our group flights are made with regularly scheduled air using such airlines as Delta, Lufthansa, United, etc.
- Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel
- If you intend on flying with your group, you will not be able to choose the airline used.
- You may make your own air arrangements and just purchase the ground portion of the tour with us. Check with our office for details.
- You may make your own domestic flight arrangements to meet your group at the international departure city. Be sure to purchase tickets that allow changes without penalty. Not all international flights go through New York.
Cell Phones & Technology Jordan
Staying connected while traveling is half the fun – share touring stories or just check in with family and friends. Cell phones are an excellent source for staying connected, but there are a few things you must check on with your cell phone provider before you travel. Here are some of those items:
· Confirm that your cell phone can be used internationally.
· Request international rates (note all countries being visited).
· Inquire about the activating and deactivating process.
· Keep in mind other technology and apps that may be available to you such as Skype, FaceTime, iMessage, WhatsApp.
Air Information Holy Land
Our group flights are made with regularly scheduled air using such airlines as American, Delta, Lufthansa, El Al, United, Turkish, Austrian, etc.
· Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel.
· If you have an emergency which requires you to change your flight and have purchased our Travel Protection Plan, contact them first. They will be able to make the changes for you, properly utilizing the coverage provided in your plan.
About Egypt
Time Zone: 7 hours ahead of US Eastern Time Zone
Language: Arabic
Major Religion: Islam
Climate: Hot and sunny, cold at night
Currency: Egyptian Pound (EGP)
Electricity: 220 volts
About Jordan
Time Zone: 7 hours ahead of US Eastern Time Zone
Language: Arabic
Major Religion: Islam
Climate: Hot and sunny, cold at night
Currency: Jordanian Dinar (JOD)
Electricity: 230 volts
How do I book through an agent?
Please refer to your local listings to find a licensed seller of travel and contact them or a travel professional already in your network. This travel professional will be able to make all arrangements on your behalf for our programs; flights, hotels, meals, guides, entrances fees and excursions will all be handled through them. This convenient experience will allow you to simply show up and everything will be ready for your trip of a lifetime!
About the Holy Land
Time Zone: 7 hours ahead of US Eastern Time Zone
Language: Hebrew, Arabic, and English
Climate: Temperate
Currency: New Israeli Shekel (NIS) or Shekel for short
Electricity: 220 volts
Economy: Technologically advanced free market
Government: Parliamentary Democracy
Religion: Jewish, Muslim, Christian
Arrival Information – If Arriving By Air Jordan
Make sure you are wearing your name badge; this aids in identifying you with your group!
· Go through customs and passport control, then collect your luggage.
· If you have missing or damaged luggage, fill out paperwork with the airline before leaving the baggage claim area.
· Exit baggage claim area, watch for “EO” signs – guides will remain in the area to locate guests.
· Follow guide instructions for transferring to the bus and loading luggage.
Air Information Egypt
No American carriers currently fly to Cairo. Our group flights are made with regularly scheduled flights using such airlines as Lufthansa, Air France, British Airways, ITA Airways, Turkish Air, EgyptAir, Emirates, etc.
· Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel.
· If you have an emergency which requires you to change your flight and have purchased our Travel Protection Plan, contact them first. They will be able to make the changes for you, properly utilizing the coverage provided in your plan.
Do I need a passport?
A valid passport is required to leave the USA. It should be valid for a minimum of six months after your return date. If you do not have a passport, apply for one immediately; it normally takes four to six weeks to be issued. Your passport information must be submitted to our office no later than 105 days prior to departure. You should make a copy of your passport and keep it with you while traveling.
Air Tips Holy Land
If you are at the Airport and an issue arises regarding your flights, please head to the Airline counter for immediate assistance.
· Flight times are subject to change without notice; always re-confirm your flight times with the airline (we are not responsible for expenses incurred as a result of changes and/or delays). Consider downloading the airline’s app on your mobile device to see their most updated flight information.
· Keep receipt(s) of expenses related to delays or changes for possible reimbursement through your Travel Protection Plan (if purchased) when you return.
· Arrive for your flight 3 hours prior to departure or as suggested by the departing airport.
· Report missed or canceled flights to our office immediately; relay information concerning alternate flight information given to you by the airline. Our emergency line operates 24/7.
· Seating has been completed by the airline. If you change your seating or make any other adjustments, please be aware that control of your ticket will no longer be with the company, but with the airline itself.
· Always verify your special request meal preference with the airline.
· Consider enrolling in the airline’s frequent flyer program.
· If you have a Known Traveler Number (KTN) issued by TSA, you can provide that to us and we will note it on your account.
Air Tips Egypt
If you are at the Airport and an issue arises regarding flights, please head to the Airline counter for immediate assistance.
· All flight times are subject to change without notice; always re-confirm your flight times with the airline (we are not responsible for expenses incurred as a result of changes and/or delays).
· Keep receipt(s) of expenses related to delays or changes for possible reimbursement through your Travel Protection Plan (if purchased) when you return.
· Arrive for your flight 3 hours prior to departure or as suggested by the departing airport.
· Report missed or cancelled flights to our office immediately; relay information concerning alternate flight information given to you by the airline. Our emergency line operates 24/7.
· Seating has been completed by the airline. If you change your seating or make any other adjustments, please be aware that control of your ticket will no longer be with the company, but with the airline itself.
· Always verify your special request meal preference with the airline.
· Consider enrolling in the airline’s frequent flyer program.
· If you have a Known Traveler Number (KTN) issued by TSA, you can provide that to us and we will note it on your account.
Air Information Jordan
Our group flights are made with regularly scheduled flights using such airlines as Lufthansa, Turkish Air, United, Emirates, Royal Jordanian, etc.
· Not all groups fly together due to itineraries, touring and size of group. All groups will ultimately meet at the first hotel.
· If you have an emergency which requires you to change your flight and have purchased our Travel Protection Plan, contact them first. They will be able to make the changes for you, properly utilizing the coverage provided in your plan.
How do I obtain a passport?
Obtain an application at your nearest passport office, courthouse, or post office. You will need a certified birth certificate (with raised seal and file number) and 2 duplicate non-glossy photographs measuring 2" x 2" taken within six months of application. For more info regarding passports you can go online to: www.travel.state.gov
Arrival Information Egypt
Make sure you are wearing your name badge; this aids in identifying you with your group!
· Go through customs and passport control, then collect your luggage.
· If you have missing or damaged luggage, fill out paperwork with the airline before leaving the baggage claim area.
· Exit baggage claim area and watch for “EO” signs. Guides will remain in the area to locate guests.
· Follow guide instructions for transferring to the bus and loading luggage.
Air Tips Jordan
If you are at the Airport and an issue arises regarding flights, please head to the Airline counter for immediate assistance.
· All flight times are subject to change without notice; always re-confirm your flight times with the airline (we are not responsible for expenses incurred as a result of changes and/or delays).
· Keep receipt(s) of expenses related to delays or changes for possible reimbursement through your Travel Protection Plan (if purchased) when you return.
· Arrive for your flight 3 hours prior to departure or as suggested by the departing airport.
· Report missed or cancelled flights to our office immediately; relay information concerning alternate flight information given to you by the airline. Our emergency line operates 24/7.
· Seating has been completed by the airline. If you change your seating or make any other adjustments, please be aware that control of your ticket will no longer be with the company, but with the airline itself.
· Always verify your special request meal preference with the airline.
· Consider enrolling in the airline’s frequent flyer program.
· If you have a Known Traveler Number (KTN) issued by TSA, you can provide that to us and we will note it on your account.
What airline will I fly on?
We use many airlines, it will depend on your destination, how many people are traveling from your departure city etc.
Buses Jordan
Our deluxe touring buses are air-conditioned/heated.
· Buses do not have bathrooms; however, frequent restroom stops are made.
· Buses are locked while you are touring. You may leave items on the bus during the touring day, but never leave valuable or perishable items. Take all personal items with you at the end of each touring day.
· Buses in Dubai provide Wi-Fi.
· 2 bottles of water are provided per person, per day.
Buses Egypt
Buses do have bathrooms, and frequent restroom stops are made. Please note that there will be some extended bus rides associated with your tour.
· Buses are locked while you are touring. You may leave items on the bus during the touring day, but never leave valuable or perishable items. Take all personal items with you at the end of each touring day.
· Bottled water is available for purchase.
When will I receive my flight information?
Flight information will be available approximately 2-3 weeks prior to departure. As you can imagine, coordinating flights for so many people can be a challenge. Please bear with us as we work to prepare your group's travel arrangements.
Cancellation Egypt
· If you need to cancel, call our office immediately.
· Follow up the phone cancellation in writing.
· Refer to the brochure regarding cancellation penalties.
· If purchased, contact Trip Mate or the company where you purchased your travel protection plan to file a claim.
Cancellation Jordan
If you need to cancel, call our office immediately.
· Follow up the phone cancellation in writing.
· Refer to the brochure regarding cancellation penalties.
· If purchased, contact Trip Mate or the company where you purchased your travel protection plan to file a claim.
May I request special seating or meals on the flights?
Yes, requests should be submitted in writing no later than 105 days prior to departure. We cannot, however, guarantee your request will be honored by the airline.
Cell Phones & Technology Egypt
Staying connected while traveling is half the fun - share touring stories or just check in with family and friends. Cell phones are an excellent source for staying connected, but there are a few things you must check on with your cell phone provider before you travel. Here are some of those items:
· Confirm that your cell phone can be used internationally.
· Request international rates (note all countries being visited).
· Inquire about the activating and deactivating process.
· Keep in mind other technology and apps that may be available to you such as Skype, FaceTime, iMessage, WhatsApp.
Clothing Jordan
Layer your clothing and keep it loose-fitting and casual. No ‘dress up’ events are scheduled.
· Comfortable walking shoes are a must.
· Some religious/holy sites require your knees & shoulders be covered (applies to both men & women).
· A sweater or light jacket is recommended.
· If you plan to soak in the Dead Sea, consider modest swimwear.
May I purchase my own domestic tickets to the international departure city?
We strongly recommend that passengers DO NOT purchase their own tickets because of unforeseen schedule changes that may result in high cancellation fees. All flight times are subject to change without advance notice. Airlines have been known to change flight times by five or more hours or cancel flights completely. If tickets are purchased through us, we are able to help with changes and cancellations, otherwise we have no power with the airlines.
Buses Holy Land
Our deluxe touring buses are air-conditioned/heated.
· Buses in Israel do not have bathrooms; however, frequent restroom stops are made.
· Buses are locked while you are touring. You may leave items on the bus during the touring day, but never leave valuable or perishable items. Take all personal items with you at the end of each touring day.
· Bottled water is available for purchase at a nominal fee.
Clothing Egypt
Layer your clothing and keep it casual. No "dress-up" events are scheduled.
· Comfortable walking shoes are a must.
· A sweater or jacket is recommended.
· Women will need to bring a scarf to cover their heads at the mosque sites.
· Knees and shoulders will need to be covered at the mosques.
· Bring a small plastic bag to hold your shoes when entering the mosque.
· Wear a hat and use sunscreen.
Currency Jordan
Currency while in the Jordan is the Jordanian dinar (JOD). US dollars are also accepted by most shops/vendors. Currently the Jordanian dinar is pegged to the US dollar and $1.41 is equivalent to 1 JOD
· Major credit cards are accepted in most locations. You should notify your credit card company of your travel plans before departing the US.
Cell Phones & Technology Holy Land
Staying connected while traveling is half the fun – share touring stories or just check in with family and friends. Cell phones are an excellent source for staying connected, but there are a few things you must check on with your cell phone provider before you travel. Here are some of those items:
· Confirm that your cell phone can be used internationally.
· Request international rates (note all countries being visited).
· Inquire about the activating and deactivating process.
· Keep in mind other technology and apps that may be available to you such as Skype, FaceTime, iMessage, WhatsApp.
Currency Egypt
Currency while in the Egyptian pound (EGP). US dollars are also accepted by most shops/vendors.
· Go to https://www.xe.com/ or the XE app for the current exchange rate.
· Major credit cards are accepted in most locations. You should notify your credit card company of your travel plans before departing the US.
Gratuities & Love Offering Jordan
Prepaid gratuities are covered for the hotel staff (porters, dining, housekeeping, front desk).
· Additional tipping is appropriate for extra or special services requested from the hotel staff.
· Tips are appropriate when eating out.
· Tips are appreciated when using certain restrooms (your guide will let you know when this is expected).
· Voluntary Love Offerings for your guide and driver will be collected towards the end of your trip. Suggested amounts for love offerings are:
· Guide - $6 USD per person, per day
· Driver - $3 USD per person, per day
· Tour Escort - $2 USD per person, per day (when applicable)
What if I do not have a roommate?
While we will try to match you with a roommate, however we cannot guarantee one will be available. Therefore, you should try to find a roommate and notify us of your selection no later than 105 days prior to departure. If no roommate can be found, you will be charged for the single room supplement as listed in the Fine Print of the brochure under Accommodations. This notification may come as late as 30 days prior to your departure.
Gratuities & Love Offering Egypt
Prepaid gratuities are covered for the hotel staff (porters, dining, housekeeping, front desk).
· Additional tipping is appropriate for extra or special services requested from the hotel staff.
· Tips are appropriate when eating out.
· Tips are appreciated when using certain restrooms (your guide will let you know when this is expected).
· Voluntary Love Offerings for your guide and driver will be collected towards the end of your trip. Suggested amounts for love offerings are:
· Guide - $6 USD per person, per day
· Driver - $3 USD per person, per day
· Tour Escort - $2 USD per person, per day (when applicable)
Hotels Jordan
Hotels are deluxe, first-class 3 & 4-star properties offering exceptional amenities for your comfort & enjoyment.
· Hotel Gratuities (porters, waiters, housekeeping, front desk) have been pre-paid for you.
· Some hotels offer laundry rooms and/or ironing rooms.
· Most hotels offer laundry services at an additional charge (always verify the return date of your items).
· Electric current is 230; you will need a power converter to change current to 110 and an adapter to adapt the plug.
How soon do I need to choose a pre- or post-tour (if applicable)?
Immediately. These tours can be added, space permitting, up to 105 days prior to departure. If you join a pre-tour without the rest of your group, you will meet up with them at the hotel on the 1st night of the basic tour.
Hotels Egypt
Hotels are deluxe, first-class 3 & 4-star properties offering exceptional amenities for your comfort & enjoyment.
· Hotel Gratuities (porters, waiters, housekeeping, front desk) have been pre-paid for you.
· Some hotels offer laundry rooms and/or ironing rooms.
· Most hotels offer laundry services at an additional charge (always verify the return date of your items).
· Electric current is 220; you will need a power converter to change current to 110 and an adapter to adapt the plug.
Touring Jordan
Headsets may be provided for your convenience so you can easily hear the guide.
· The amount of time touring and site sequence can vary according to the itinerary and local conditions. Most touring will be full days. Your guide will announce the schedule daily.
· Evenings are generally open for you to rest or explore on your own.
· If you skip a tour day (itinerary permitting), please notify your Tour Guide. Missed sightseeing is not refundable.
Will I need vaccinations?
None are required in Israel, but you may wish to contact your personal physician for his/her advice and/or other locations.
Clothing Holy Land
Layer your clothing and keep it casual. No "dress-up" events are scheduled.
· Comfortable walking shoes are a must.
· A sweater or jacket is recommended.
· Some religious sites, such as monasteries, require your knees & shoulders be covered (applies to both men & women).
Hotels And Rooms Egypt
Rooms have private showers, TV, phone, Wi-Fi (check with hotel concerning access & possible fees).
· Most hotels have blow dryers. Check the hotel website for details.
· Double Rooms are made up of either two single beds or one double bed.
· Single rooms are smaller than double rooms and have only one single bed.
Hotels And Rooms Jordan
Rooms have private showers, TV, phone, Wi-Fi (check with hotel concerning access & possible fees).
· Most hotels have blow dryers. Check the hotel website for details.
· Double Rooms are made up of either two single beds or one double bed.
· Single rooms are smaller than double rooms and have only one single bed.
Will I need a visa?
US & Canadian citizens do not need a visa for Israel. Visas are required for everyone traveling to Jordan & Egypt, however, we will arrange for group visas once all passport information has been received by our office.
Note: If you are not an American or Canadian citizen, you will need to check with the nearest consulate to find out if visas are required and if so, how to get one.
Currency
Currency in Israel is the Israeli shekel (NIS). You WILL NOT need to exchange dollars to shekels. The dollar is widely used and accepted.
· Go to https://www.xe.com/ or the XE app for the current exchange rate.
· Major credit cards are accepted in most locations. You should notify your credit card company of your travel plans before departing the US.
What should I expect upon arrival at the airport?
After going through passport control, you will need to collect your luggage (luggage carts may be free or available for an extra charge) and go through customs. You will be met by an airport representative outside the baggage claim area. Please follow instructions from our representative.
Meals Egypt
Please refrain from eating raw vegetables and fruit that cannot be peeled (this includes salads). These food items have been grown and washed using the local, impure water. DO NOT DRINK THE WATER IN EGYPT! This includes the use of ice, tap water, brushing your teeth using tap water, etc. Bottled water is available and can be purchased on the bus, at the hotel, cruise ship or from vendors.
· Breakfast
Hotel buffet includes a variety of American & Middle Eastern breakfast foods, including coffee, tea and juice. (Eggs, deli meat, cheese, bread, cereal, yogurt, milk, and salads are offered.)
· Lunch
Unless otherwise noted in your itinerary, lunch is at your own expense. Your guide will choose a restaurant that will offer a variety of foods. Most lunch stops are cash only, and you should expect $15 - $20 per person.
· Dinner
Hotel buffet includes a variety of meat and vegetables. A salad bar, bread station and dessert bar offer seemingly limitless options. Beverages other than water are not included but can be purchased at a supplemental charge.
· Food Allergies/Dietary Restrictions
The chef will be happy to suggest foods on the buffet that can be within your dietary needs. However, please note that although the hotel will do everything possible to assist you, they may not be able to address each allergy or dietary concern. Always be prepared to supplement your meal as necessary.
Meals Jordan
Breakfast
Hotel buffet includes a variety of American & Middle Eastern breakfast foods, including coffee, tea and juice. (Eggs, deli meat, cheese, bread, cereal, yogurt, milk, and salads are offered.)
· Lunch
Unless otherwise noted in your itinerary, lunch is at your own expense. Your guide will choose a restaurant that will offer a variety of foods. Most lunch stops are cash only, and you should expect $15 - $20 per person.
· Dinner
Hotel buffet includes a variety of meat and vegetables. A salad bar, bread station and dessert bar offer seemingly limitless options. Beverages other than water are not included but can be purchased at a supplemental charge.
· Food Allergies/Dietary Restrictions
The chef will be happy to suggest foods on the buffet that can be within your dietary needs. However, please note that although the hotel will do everything possible to assist you, they may not be able to address each allergy or dietary concern. Always be prepared to supplement your meal as necessary.
Will my tour schedule ever change?
We reserve the right to alter the sightseeing itinerary to accommodate changes in local conditions. If possible, you will be notified of any changes prior to departure.
Will I be able to hear my guide?
For your convenience, we are providing headsets to all groups of 15 or more people. These will allow you to stay connected to your guide, even in crowded or noisy areas.
Hotels And Rooms Holy Land
Rooms have private showers, TV, phone, Wi-Fi (check with hotel concerning access & possible fees).
· Most hotels have blow dryers. Check the hotel website for details.
· Double Rooms are made up of either two single beds or one double bed.
· Single rooms are smaller than double rooms and have only one single bed.
Mobility Egypt
Guests registering for this tour accept the responsibility for being in good health and able to walk and travel on the tour. Because many sites are not accessible to the physically challenged, those needing oxygen, wheelchairs, or other ambulatory assistance will find the tour extremely limiting in their experiences.
· Handicap accessible facilities cannot be guaranteed for this tour destination. Non-US countries are not obligated to comply with our Handicap Accessible Regulations.
· Buses are not handicap accessible and do not have space for storing wheelchairs, motorized wheelchairs/scooters or other ambulatory assistance items.
· If you are needing ambulatory assistance, you will likely find travel on this program quite difficult and many sites inaccessible.
· If you are in need of assistance, we kindly request that you bring a travel partner to help.
· On average, you can expect to walk 2-4 miles a day, although this is typically not all at one time.
· Speak with your guide concerning the ambulatory difficulty at a touring site. You may either stay on the bus or sit nearby.
Mobility Jordan
Guests registering for this tour accept the responsibility for being in good health and able to walk and travel on the tour. Because many sites are not accessible to the physically challenged, those needing oxygen, wheelchairs, or other ambulatory assistance will find the tour extremely limiting in their experiences.
· Handicap accessible facilities cannot be guaranteed for this tour destination. Non-US countries are not obligated to comply with our Handicap Accessible Regulations.
· Buses are not handicap accessible and do not have space for storing wheelchairs, motorized wheelchairs/scooters or other ambulatory assistance items.
· If you are needing ambulatory assistance, you will likely find travel on this program quite difficult and many sites inaccessible.
· If you are in need of assistance, we kindly request that you bring a travel partner to help.
· On average, you can expect to walk 2-4 miles a day, although this is typically not all at one time.
· Speak with your guide concerning the ambulatory difficulty at a touring site. You may either stay on the bus or sit nearby.
Money Basics Egypt
ATMs are available; however, you will only receive the local currency. **Notify your bank or credit card company if you plan to make purchases with your debit or credit card.**
· ATM usage generally is subject to fees and daily withdrawal limits.
· The amount of cash you take on tour is a personal decision.
· Keep in mind the following items are NOT included:
· Shopping, lunches and love offering.
· We suggest a minimum of $500 in cash. Smaller bills are suggested.
Money Basics Jordan
ATMs are available; however, you will only receive the local currency. **Notify your bank or credit card company if you plan to make purchases with your debit or credit card.**
· ATM usage generally is subject to fees and daily withdrawal limits.
· The amount of cash you take on tour is a personal decision.
· Keep in mind the following items are NOT included:
· Shopping, lunches and love offering.
· We suggest a minimum of $500 in cash. Smaller bills are suggested.
Nile Cruise Egypt
Your deluxe cabin is individually air-conditioned and offers a large panorama window for your viewing pleasure from the comfort of your cabin.
· TV channels and videos are available when moored in the evening.
· Private bathroom has a shower/bathtub, hairdryer and shaving sockets.
· Power supply is 220V.
· The top deck offers great viewing as you sail.
· Typically, a least one meal or sometimes afternoon tea is served on the top deck.
· Meals are offered by set menu, buffet-style or 'partial' buffet. Bottled water offered at the table is an additional charge.
· A small gift shop offers a variety of souvenirs, including Egyptian costumes for the 'Gallabiya Party'. Don't miss out on your chance to 'dress like an Egyptian'.
· Most sailing is done during the day, but some sailing may be required after dark.
· Don't miss going through the locks near Esna.
· When moored, several cruise boats may be linked together alongside each other, requiring guests to cross through several boats to reach shore.
· Calling home from your Nile cruise vessel is possible. Make sure you verify what the charges will be before making that call!
· Be careful of roaming charges if you are using your own cell phone.
Dress Code
· Casual onboard and smart casual at dinner.
· Swimsuits and sun hats are for the top deck only.
· Comfortable walking shoes are essential for shore excursions.
· The cruise features a "Dress Like an Egyptian Night". Costumes can be purchased while in port for about $20 USD, or you can bring your own.
Tips & Gratuities
· Your standard tips and gratuities have been pre-paid for those serving you on board. However, should you ask for extra services (such as room service). It is customary to tip accordingly.
Photography Jordan
Make sure you have plenty of memory or the ability to download your pictures.
· Bring extra batteries or portable battery backup.
· Be aware that certain sites do not allow photography and/or video or may charge for the privilege. Your guide will keep you informed of such restrictions.
· Drones are prohibited.
Passports & Visas (travel Documents) Egypt
US & Canadian Citizens - a valid passport is required for short-term visits.
· Passports MUST be valid for 6 months after your return to the USA.
· Passport copies need to be on file with our office prior to your departure.
· Some countries may require your passport to contain 2 blank pages.
· A visa is required for US citizens and will be obtained upon arrival with the group.
· TRANSIT VISAS - Non-US or Canadian citizens must also check for required Transit Visas for any country that you may pass through (transit) even if it is just to change planes.
· Make a copy of your passport and keep it in a separate location from your passport. This will greatly assist you should you lose your passport.
Shopping Jordan
Time is allowed for shopping during your touring day.
· Purchases made are at your own risk.
· US residents are allowed $800 in duty-free purchases. Visit the US Customs website for further information and restrictions.
· Prices will be in dinars. Ask the vendor for the US dollar price. Know the current rate of exchange by checking on the web or at exchange offices when entering the country. Remember, there is no need to exchange dollars to dinars unless you prefer to work with the local currency.
Pyramids Egypt
You will see the Pyramids from a distance and also close up. However, going inside the pyramids is not a part of the regular tour program. Time permitting, those who wish to go inside the pyramids must speak with the tour guide. Please remember an additional entrance fee will be required.
We recommend you do not participate if you:
· Have a heart condition of any kind
· Suffer from back problems
· Have respiratory difficulties
· Are prone to claustrophobia
· The interior tour is strenuous and involves climbing a steep incline. During the climb you must often bend at the waist because the tunnel has a very low ceiling. The air becomes hot and stale as you climb upward. When you arrive at the end of the dark tunnel, you will find only one small, empty chamber. Cameras/Videos are not allowed.
· Keep in mind that an additional love offering for the pyramid guide will be collected. (approx. $6)
Touring Petra Jordan
Your journey into Petra will involve a significant amount of walking. The walk from the entrance of this national park to The Treasury is approximately 2 miles downhill. There are electric cart rides available for an additional cost to the Siq.
· Please keep in mind the following:
· Wear sturdy walking shoes - the ground is rocky and uneven.
· Take a scarf or hat - there is very little shade.
· Take plenty of water - stay hydrated!
· Remember sunglasses & sunscreen.
Photography Egypt
Make sure you have plenty of memory or the ability to download your pictures.
· Bring extra batteries or portable battery backup.
· Be aware that certain sites do not allow photography and/or video or may charge for the privilege. Your guide will keep you informed of such restrictions.
· Drones are prohibited.
· SLR lenses must be no larger than 50mm. Anything larger will not be allowed at the airport or border crossing.
Arrival Information Holy Land
Make sure you are wearing your name badge; this aids in identifying you with your group!
· Go through customs and passport control, then collect your luggage.
· If you have missing or damaged luggage, fill out paperwork with the airline before leaving the baggage claim area.
· Exit baggage claim area and watch for “EO” signs. Guides will remain in the area to locate guests.
· Follow guide instructions for transferring to the bus and loading luggage.
Weather Jordan
Listed below are average temperatures for Jordan.
· Remember, temperatures can vary widely. Closer to your departure, check international forecasts for the area by going to weather.com or your favorite weather website.
Average Temperatures (F) for Jordan
Season High Low
Spring 92 67
Summer 107 81
Fall 96 72
Winter 77 55
Touring Holy Land
Headsets may be provided for your convenience so you can easily hear the guide.
· The amount of time touring and site sequence can vary according to the itinerary and local conditions. Most touring will be full days. Your guide will announce the schedule daily.
· Evenings are generally open for you to rest or explore on your own. Any optional touring will be noted in your itinerary.
· If you skip a tour day (itinerary permitting), please notify your Tour Guide. Missed sightseeing is not refundable.
Shopping Egypt
Time is allowed for shopping during your touring day.
· Purchases made are at your own risk.
· US residents are allowed $800 in duty-free purchases. Visit the US Customs website for further information and restrictions.
· Peddlers and small souvenir stands abound. Please be considerate of other guests and be certain your bargaining does not delay your group.
Hotels Holy Land
Hotels are deluxe, first-class 3 & 4-star properties offering exceptional amenities for your comfort & enjoyment.
· Hotel Gratuities (porters, waiters, housekeeping, front desk) have been pre-paid for you.
· Some hotels offer laundry rooms and/or ironing rooms.
· Most hotels offer laundry services at an additional charge (always verify the return date of your items).
· Electric current is 220; you will need a power converter to change current to 110 and an adapter to adapt the plug.
Touring Egypt
POLICE ESCORTS - Armed police escorts are required to accompany all US travelers traveling through Egypt. Please do not be alarmed. They are there for your safety. Police escorts do not expect a tip or love offering.
· SECURITY CHECK-POINTS - Please be aware that there may be several checkpoints during your journey within Egypt. Cameras/Videos and cell phones are strictly prohibited within the security areas.
· Headsets will be provided for your convenience so you can easily hear the guide.
· The amount of time touring and site sequence can vary according to the itinerary and local conditions. Most touring will be full days. Your guide will announce the schedule daily.
· Evenings are generally open for you to rest or explore on your own.
· If you skip a tour day (itinerary permitting), please notify your Tour Guide. Missed sightseeing is not refundable.
Meals Holy Land
Food and water are safe in the Holy Land. Bottled water is recommended while touring and can be purchased on the bus for a minimal charge.
· Breakfast
Hotel buffet includes a variety of American, European, and Middle Eastern breakfast foods, including coffee, tea and juice. (Eggs, deli meat, cheese, bread, cereal, yogurt, milk, and salads are offered).
· Lunch
Unless otherwise noted in your itinerary, lunch is at your own expense. Your guide will choose a restaurant that will offer a variety of foods. Most lunch stops are cash only, and you should expect $15 - $20 per person.
· Dinner
Hotel buffet includes a variety of meat and vegetables. A salad bar, bread station and dessert bar offer seemingly limitless options. Beverages other than water are not included but can be purchased at a supplemental charge.
· Food Allergies/Dietary Restrictions
The chef will be happy to suggest foods on the buffet that can be within your dietary needs. However, please note that although the hotel will do everything possible to assist you, they may not be able to address each allergy or dietary concern. Always be prepared to supplement your meal as necessary.
Money Basics Holy Land
ATMs are available; however, you will only receive the local currency. **Notify your bank or credit card company if you plan to make purchases with your debit or credit card.**
· ATM usage generally is subject to fees and daily withdrawal limits.
· The amount of cash you take on tour is a personal decision.
· Keep in mind the following items are NOT included:
· Shopping, lunches and love offering. You will need cash for most lunches.
· We suggest a minimum of $500 in cash. Smaller bills are suggested.
Gratuities & Love Offering Holy Land
Prepaid gratuities are covered for the hotel staff (porters, dining, housekeeping, front desk).
· Additional tipping is appropriate for extra or special services requested from the hotel staff.
· Tips are appropriate when eating out.
· Tips are appreciated when using certain restrooms (your guide will let you know when this is expected).
· Voluntary Love Offerings for your guide and driver will be collected towards the end of your trip. Suggested amounts for love offerings are:
· Guide - $6 USD per person, per day
· Driver - $3 USD per person, per day
Weather Egypt
Listed below are average temperatures for Egypt.
· Remember, temperatures can vary widely. Closer to your departure, check international forecasts for the area by going to weather.com or your favorite weather website.
Average Temperatures (F) for Egypt
Season High Low
Spring 94 64
Summer 106 77
Fall 94 66
Winter 75 47
Shopping Holy Land
Time is allowed for shopping during your touring day.
· Purchases made are at your own risk.
· US residents are allowed $800 in duty-free purchases. Visit the US Customs website for further information and restrictions.
· VAT (Value Added Tax) is a sales tax on most goods sold. It can be upwards of 19% or higher in Europe & Israel. The VAT is part of the price that is marked not added at the register. It is possible for visitors to claim back most of the tax & may be worth the trouble if you have purchased a high-priced item. Check with the retailer to see if they offer the voucher/paperwork needed to do this. For more information, visit on-line sources for specific countries.
Weather Holy Land
Listed below are average temperatures for the Holy Land.
· Remember, temperatures can vary widely. Closer to your departure, check international forecasts for the area by going to weather.com or your favorite weather website.
Average Temperatures (F) for the Holy Land
Season High Low
Spring 72 58
Summer 83 72
Fall 80 65
Winter 65 51
Mobility Holy Land
Guests registering for this tour accept the responsibility for being in good health and able to walk and travel on the tour. Because many sites are not accessible to the physically challenged, those needing oxygen, wheelchairs, or other ambulatory assistance will find the tour extremely limiting in their experiences.
· Handicap accessible facilities cannot be guaranteed for this tour destination. Non-US countries are not obligated to comply with our Handicap Accessible Regulations.
· Buses are not handicap accessible and do not have space for storing wheelchairs, motorized wheelchairs/scooters or other ambulatory assistance items.
· If you need ambulatory assistance, you will likely find travel on this program quite difficult and many sites inaccessible.
· If you need assistance, you will need to bring a travel partner to help.
· On average, you can expect to walk 1-3 miles a day, although this is typically not all at one time.
· Speak with your guide concerning the ambulatory difficulty at a touring site. You may either stay on the bus or sit nearby.
Photography Holy Land
Make sure you have plenty of memory or the ability to download your pictures.
· Bring extra batteries or portable battery backup.
· Be aware that certain sites do not allow photography and/or video or may charge for the privilege. Your guide will keep you informed of such restrictions.
· Drones and tripods are prohibited.
Luggage
· Due to limited space on the motor coach, only one checked piece of luggage per person is allowed. One carry-on and one small personal item (purse, laptop, etc.) are also allowed.
· Carry-ons and personal items must fit under your seat or in the overhead compartments of the plane.
· Overhead compartments on the bus are much smaller than on the plane.
· Attach the color-coded luggage tag provided in your final documents as well as your own luggage ID tag.
· IMPORTANT LUGGAGE NOTE
· Typically, your checked luggage must weigh 50 lbs. or less.
· Typically, your carry-on luggage must weigh 20 lbs. or less.
· **Check with your airline for specific limits. Excess luggage charges will be imposed for any overages!** You can find airline specific information at www.eo.travelwithus.com/travel-info/airline-fees
· Depending on your flight arrangements, you may need to recheck baggage during connections and additional baggage fees may apply. You should check with the ticket agent when you check in for your flight.
Medications
Most medications (prescriptions or supplements) are permitted for international travel, however, always check with TSA for current allowances and restrictions athttps://www.tsa.gov/travel/security-screening/whatcanibring/all-list
· Bring medication in its original container if possible.
· A written prescription of your medication(s) in generic form from your physician will assist in getting an emergency refill if needed while out of the country.
· Notify our office ASAP if you have medication that requires refrigeration.
Medical Devices
Medical devices that require electricity will likely need an international adapter/converter. The adapter simply allows you to plug your appliance into the various wall plugs in foreign countries. The converter is used to step up or down the voltage to properly support the electrical appliance (see 'Electrical Converters/Adapters' below).
· Notify the airline of your intention to bring a medical device on board and if you intend to use it in-flight. (This includes CPAP machines.)
· Check with TSA for allowances and restrictions at https://www.tsa.gov/travel/security-screening/whatcanibring/all-list
Passports & Visas (travel Documents)
US & Canadian Citizens - a valid passport is required for short-term visits.
· Passports MUST be valid for 6 months after your return to the USA.
· Passport copies need to be on file with our office prior to your departure.
· Some countries may require your passport to contain 2 blank pages.
· TRANSIT VISAS – Non-US or Canadian citizens must also check for required Transit Visas for any country that you may pass through (transit) even if it is just to change planes.
· Make a copy of your passport and keep it in a separate location from your passport. This will greatly assist you should you lose your passport.
Vaccinations
You must always verify current requirements for your destination. For this information, we suggest going to https://wwwnc.cdc.gov/travel
· You may also wish to consult your physician for his/her personal advice for you.