Travel Protection Plan
ETS partners with Trip Mate to offer Travel Protection. Please select the type of program you will be traveling on for further information.
Travel Protection Plan Pricing
| Trip Cost | Plan Cost |
|---|---|
| $0-$1,000 | $99 |
| $1,001-$1,500 | $149 |
| $1,501-$2,000 | $199 |
| $2,001-$2,500 | $249 |
| $2,501-$3,000 | $299 |
| $3,001-$3,500 | $349 |
| $3,501-$4,000 | $399 |
| $4,001-$4,500 | $449 |
| $4,501-$5,000 | $499 |
| $5,001-$5,500 | $549 |
| $5,501-$6,000 | $599 |
| $6,001-$6,500 | $649 |
| $6,501-$7,000 | $699 |
| $7,001-$8,000 | $799 |
| $8,001-$9,000 | $899 |
| $9,001-$10,000 | $999 |
*Unless otherwise indicated.
How to Submit a Claim
Cancellations
Step 1: Inform ETS that you are canceling your travel program by submitting a cancelation request. Click here to submit a cancelation request
Step 2: Contact Trip Mate to complete paperwork
- Call Trip Mate at 800-888-7292 (Plan Number F427X)
- All Cancellations -- even "Cancel for No Reason" passengers -- must contact Trip Mate
Visit the TripMate website for further details
All Other Claims
Step 1: Inform ETS that you will be filing a claim
- Put your concern in writing via ONE of the following methods:
- via email
- via fax: 863-647-5789
- via mail: Attn Passenger Service PO Box 6929 Lakeland FL 33807
Step 2: Contact Trip Mate to complete paperwork
- Call Trip Mate at 800-888-7292 (Plan Number F427X)
- All Claimants -- even "Cancel for No Reason" passengers -- must contact Trip Mate
Visit the TripMate website for further details
TripMate plans do not apply to FIT (leisure) travel programs.
